Privacy Policy
Last updated: 27 October 2025
1) Who we are
Business name: Cassy & Co Dog Trainers
Website: https://cassycodogtraining.co.uk
Contact for privacy matters: Alistair via email cassycodogtraining@gmail.com
2) What we collect
We only collect what you choose to send us via our contact form:
Name
Email address
Phone number
Your message
We may receive basic technical information from your browser (e.g., IP address) to operate and secure the site.
3) Why we use your data
To reply to your enquiry and provide information about our services.
To keep a simple record of communications.
Legal basis: Our legitimate interests in running our business and responding to enquiries, or steps taken at your request before a contract.
4) How long we keep it
General enquiries: up to 12 months after our last contact.
If you become a client, we may keep relevant emails with our client records for as long as needed to meet legal/insurance requirements.
5) Who can see it
We keep your details private. We may use trusted service providers to help run the website and email, but they only process information as needed to provide those services to us. We don’t sell your data.
6) Your rights
You can ask us to access, correct, delete, or restrict the use of your personal data. You can also object to our use of your data where we rely on legitimate interests.
To make a request, contact us at: cassycodogtraining@gmail.com. If you are unhappy, you can contact the Information Commissioner’s Office (ICO).
7) Cookies
We aim to use essential cookies only to make the website work securely. We don’t use analytics or advertising cookies at this time. If we add non‑essential tools in future (e.g., analytics), we will update this policy and show a consent banner.
8) Contact
For any privacy questions:
Email: cassycodogtraining@gmail.com
9) Changes
We may update this page from time to time. The latest version will always be shown here.